Automation is also becoming a big part of business processes, as companies are finding innovative new ways to use automated tools to increase productivity and reduce costs.

An automation mindset is a way of looking at daily tasks and activities through the lens of automation. It is about recognizing when and where automation can help save time and energy and streamline workflows. For those familiar with design thinking, you know it’s an important methodology for a solutions-based approach to problem solving. However, in the RPA world, the concept of an “automation mindset” is even more important. Both can be interpreted the same way, however, to clarify, when implementing RPA, AI, and other smart technologies, the automation mindset is the best approach for a successful automation program.

This white paper highlights the importance of this methodology and the key differences when comparing to design thinking.